Test Intercom Webhooks with HookTest
Test Intercom webhooks for conversation, user, and ticket events. Use HookTest to create a free webhook URL, point Intercom at it, and inspect every request in real time — headers, body, and signature included.
Quick Start
Get Intercom webhooks flowing to HookTest in under a minute:
- Create a HookTest URL. Go to hooktest.dev and click Create Bin. Copy the webhook URL.
- Add it to Intercom webhook settings. Paste the HookTest URL as your webhook endpoint in the Intercom developer dashboard. Select the events you want to receive.
- Trigger an event and inspect. Perform an action in Intercom (or use their test/sandbox mode) and watch the request appear in HookTest in real time. Check headers, body, and query parameters.
Common Intercom Webhook Events
These are the most commonly tested Intercom webhook events. Each one triggers an HTTP POST to your webhook URL with a JSON payload.
| Event | Description |
|---|---|
conversation.user.created | User starts a new conversation |
conversation.user.replied | User replies to a conversation |
conversation.admin.closed | Agent closes a conversation |
user.created | A new user is tracked |
Verifying Intercom Signatures
Intercom signs every webhook request using the X-Hub-Signature header. You should always verify this signature in production to confirm the request actually came from Intercom and was not tampered with in transit.
When testing with HookTest, you can inspect the raw signature header value in the request details. This is useful for verifying that your signature verification code handles the header format correctly before deploying to production.
See the official Intercom webhook docs for the full signature verification algorithm and code samples.
Why Test Intercom Webhooks?
Webhook handlers are notoriously hard to debug. You cannot see what Intercom is sending until your endpoint receives it, and errors in your handler can cause silent failures — missed payments, lost data, or broken integrations.
HookTest gives you full visibility into every request before you write a line of handler code. Create a bin, point Intercom at it, and see exactly what arrives: HTTP method, headers (including signatures), body, and query parameters. Once your handler is ready, use webhook forwarding to send requests to your local server in real time.
Start testing Intercom webhooks
Create a free webhook URL in one click. No signup required.
Create Free Webhook URL